Introduction
At Cynovarelixan S.A. (hereinafter, "Cynovarelixan", "we" or "the company"), we respect your privacy and are committed to protecting the personal data you provide when using our website cynovarelixan.com and associated services.
This Privacy Policy describes what information we collect, how we use it, with whom we share it, and what your rights are regarding your personal data. We act in accordance with Law No. 25,326 on Protection of Personal Data of the Argentine Republic and its complementary regulations.
Data controller
The data controller for your personal data is Cynovarelixan S.A., with registered office at Av. Alicia Moreau de Justo 1150, 8th Floor, Puerto Madero, C1107AAZ, Buenos Aires, Argentina. Tax ID (CUIT): 30-72584391-5.
For any inquiry related to your personal data, you can contact us at: contacto@cynovarelixan.com.
Data we collect
We collect the following types of information:
We do not collect sensitive data or special categories of personal data through this website.
- Identification data: full name, email address, voluntarily provided through our contact forms.
- Browsing data: IP address, browser type, operating system, pages visited, time spent, and other technical data automatically collected through cookies and similar technologies.
- Communication data: content of messages you send us through contact forms or by email.
How we use your data
We use the information collected for the following purposes:
- To respond to your inquiries and requests made through the contact forms.
- To improve the performance and browsing experience on our website.
- To analyze website usage to optimize our services and content.
- To comply with applicable legal and regulatory obligations.
- To send communications related to our services, provided you have given your consent.
Legal basis for processing
The processing of your personal data is based on:
- Your explicit consent, given when completing and submitting contact forms.
- Our legitimate interest in improving our services and user experience.
- Compliance with legal obligations under current Argentine legislation.
Sharing data with third parties
We do not sell, rent, or trade your personal data with third parties. We may share information with:
- Technology service providers who assist us in operating the website (hosting, analytics, email services), under strict confidentiality agreements.
- Public or judicial authorities when required by current legislation or a court order.
Data retention period
We retain your personal data for the time necessary to fulfill the purposes for which they were collected, unless the law requires or permits a longer retention period. Inquiry data is retained for a maximum of 24 months from the last communication.
Your rights
In accordance with Law No. 25,326, you have the right to:
To exercise any of these rights, send an email to contacto@cynovarelixan.com indicating your request and identification details. We will respond within no more than 10 business days.
- Access your personal data stored by us.
- Request the rectification of inaccurate or incomplete data.
- Request the deletion of your data when they are no longer necessary for the purposes collected.
- Object to the processing of your data in certain circumstances.
Data security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include data encryption in transit, access controls, and periodic security reviews.
Minors
Our website and services are not intended for persons under 18 years of age. We do not intentionally collect personal data from minors. If we become aware that we have collected data from a minor, we will proceed to delete it immediately.
Changes to this policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with the last updated date. We recommend that you review this policy periodically.
Contact
If you have questions or concerns about this Privacy Policy or the processing of your personal data, you can contact us at:
Email: contacto@cynovarelixan.com
Address: Av. Alicia Moreau de Justo 1150, 8th Floor, Puerto Madero, C1107AAZ, Buenos Aires, Argentina